FAQ

Frequently Asked Questions

Who are you?

Hey I'm TipqiT I make videos sometimes. I design custom artwork based on comments that I receive on my videos. I've created the GOT Custom House Series (which is currently on Season 2). Click on any of the icons at the bottom to get to my socials!

How long does shipping take?

Digital Items: Receive right after checkout!

Merch: Depending on the product, items will be processed and packaged within 3-5 business days. Shipping depends on location and whether priority shipping was selected at checkout. Merch such as hoodies, mugs, desk mats, etc. are fulfilled by a third party company and not packaged/shipped by me.

Prints: Orders will be packaged and sent out within the week of ordering. Canada Post letter mail usually takes 4-10 business days for Canada and the US, and 1-2 weeks internationally.

*Please note there may be delays due to international shipping. And please keep in mind that there are some countries I cannot ship to.  Also, if customs and duties apply, please note that it is the responsibility of the customer to pay upon delivery (e.g. VAT in the EU)*

Can I get a refund?

All purchases are FINAL SALE but if there are any problems or mis-shipped items please contact me!
contacttipqit@gmail.com

Can I request a custom artwork?

Yes you can! Aside from being able to personalize existing artwork on TipqiT.store. You can also request a unique custom artwork based on your own vision!

Just go to (Custom Artwork Form url) and fill out your Custom Artwork Request Form. After submitting you will receive an email confirming your order. Once your order is complete you will receive all digital assets upon completion.

How long does custom artwork take?

Upon submitting your custom artwork request form. Expect 3-10 business days for acceptance of request.

After receiving the acceptance email you can expect 1-5 business days until you receive your Custom Artwork in digital form.

All physical goods relating to custom artwork will be added to tipqit.com store after 5-15 business days.

Can I make changes to your custom design if I don't like it?

Yes! I offer ONE redesign after you receive the initial artwork delivery. Any following redesign after the the one will be an additional $10 per.